Last updated: March 2026
Theodorou Villas ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a reservation with us.
Information We Collect
We may collect the following types of personal information:
Contact details: name, email address, phone number, and postal address.
Booking information: check-in and check-out dates, number of guests, room preferences, and special requests.
Payment information: payment details are processed securely by our third-party payment provider and are not stored on our servers.
Website usage data: IP address, browser type, pages visited, and cookies (see Cookies section below).
How We Use Your Information
We use your personal information for the following purposes:
To process and manage your reservations.
To communicate with you about your booking, including confirmations and updates.
To respond to your inquiries and provide customer support.
To improve our website and services.
To comply with legal obligations.
Data Sharing
We do not sell or rent your personal data to third parties. We may share your information with:
Booking platforms that facilitate your reservation.
Payment processors for secure transaction handling.
Legal authorities when required by law or to protect our rights.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings. We use:
Essential cookies required for the website to function properly.
Analytics cookies to help us understand visitor behaviour and improve our services.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are retained for up to 5 years for accounting and legal purposes.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Object to or restrict the processing of your data.
Request data portability.
To exercise any of these rights, please contact us at [email protected].
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Theodorou Villas
Psalidi, 85300 Kos, Greece
Email: [email protected]
Phone: +30 22420 22280